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Garden Essentials

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Delivery Information

We can ship to virtually any address in the UK. Note that there are restrictions on some products, and some products cannot be shipped to remote or offshore location.

Free Delivery to Zone 1 & 3 on Orders over £500

* All our delivery timescales are based on working days. 

Please also note that the shipping rates are generated by the weight of the items in the basket at time of purchase. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kg. Items that are sent direct from a supplier will be based on the shipping rates provided by the supplier.

Shipping Types Timescales ( Subject to Zone and stock availability)

  • Standard Delivery - 3 Working Days to Zone 1 & 3 areas. 
  • Standard Bagged Delivery - 4 Working Days to Zone 1 & 3 areas.
  • Big & Bulky Delivery - 4 Working Days to Zone 1 & 3 areas.
  • Pond Liners Delivery - Up to 20 Workings days 
  • Wildflower Seeds Delivery - 3 Working Days to Zone 1 & 3 areas. 
  • Wildflower Plug Plants Delivery - 4 Weeks 
  • Wildflower Matting Product Delivery - 5 Working Days
  • Sedum Product Delivery - 4 Working Days
  • Green Screen Delivery -  4 Working Days

Our Shipping Zones

  • Zone 1 - England, Wales
  • Zone 2 – Scottish Highlands and Islands Of Scotland
  • Zone 3 – London
  • Zone 4 - Lower Scotland 
  • Zone 5 – Northern Ireland
  • Zone 6 – Isle of Man
  • Zone 7 - Isle of Wight
  • Zone 8 – Jersey and Guernsey
  • Zone 9 - Isles of Scilly

How we delivery our online order products

Products are dispatched either as a parcel, number of parcels, pallets or direct from suppliers.
Parcel and Pallet Service
The order will be processed and sent out through either our courier service for parcel orders or pallet service. These services are a 2 - 5 working day delivery service subject to are of the UK for delivery and stock availability.
Orders placed before 12pm (Mon-Fri) will be processed same day and aimed to be dispatched the same working day subject to stock availability. Any items dispatched directly from our suppliers may require an extended delivery date.
The delivery service provides we use operate between 8am to 7pm
Please note on deliverers we shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. For example delivery companies being delayed due to traffic incidents, breakdowns, road closures, misrouted consignments or weather conditions.

Big and Bulky Bagged and Pallet Delivery Details

On Big and Bulky, Bagged and Large quantity size orders or heavy products, these orders are usually sent out palletised. On pallet deliveries our delivery lorries will require good access to site, an open, flat, hard-standing space for offload, with use of a taillift. Please provide us with an up to date contact number, access to address issues or direction at time of ordering.

Delivery Left Safe and Accepting/Signing for Deliveries

If you are not home or on site at time of delivery our courier service will attempt to leave the order in a safe place on the site or with a neighbour.
When signing for the order please inspect before accepting, if goods are received damaged, you must inform the delivery driver immediately and ensure that this is added your signed proof of delivery - If you notice damage to goods delivered that you didn't inform the driver, please notify us with 24hours of receipt and email photography's of the damage to sales@gardenersupplies.co.uk. Or if you believe a parcel or part of your order to be missing, please sign for the delivery as a partial delivery and notify us straight away to investigate. Any orders reported after 24hours from receiving damaged, partially missing or signed for as undamaged and or all received we will endeavour to help rectify the situation but no guarantee is offered due to the acceptance of the goods at time of delivery.

Delayed Delivery & Failed Delivery

We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. For example delivery companies being delayed due to traffic incidents, misrouted consignment, road closures or weather conditions.
All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.
If for any reason the purchaser or delivery addressee fails to accept delivery of any of the goods, or Gardener Supplies is unable to deliver the goods on time because the buyer has not provided appropriate instructions, personnel, documents, vehicular access, licences or authorisations:
1) Risk associated with the Goods shall pass to the Buyer.
2) Gardener Supplies may store the Goods until re-delivery, whereupon the Buyer shall be liable for all related costs and expenses (including, without limitation, original and re-delivery charges, storage and insurance).
Product that require a phone call to purchase or are made to order not stocked at the Gardener Supplies warehouse may have a long delivery and lead time.

Pond Liners & Non Stock Bespoke Products Delivery

For pond liners and bespoke/non stock product these will incur a longer delivery waiting time due to them either going direct from a supplier or having to be special made. During busy periods of the season this can be up to 20 working days.

Offshore/Remote Locations

Products unavailable for Delivery to these Locations

Bodpave 40/85 – No offshore Delivery

Ivy Screens and Green Screens – No Offshore Delivery Available, No Highlands Delivery Available, No Northern Ireland Delivery

Wildflower Seed and Plug Plants – No Northern Ireland Delivery

 

Shipping Rates Zone England and Wales - Free Delivery on Orders over £500

Other zone prices will see an increase on the below prices. 

Shipping Group From Gardener Supplies Warehouse

Weight

Price

Standard Size Product Delivery

Upto 5kg

8.95

 

5-26kg

9.85

 

26-30kg

12.95

 

30-55kg

17.95

 

55-100kg

25.95

 

100-500kg

35.95

 

500-1000kg

40.95

 

1000kg +

45.95+

     

Bagged Product Delivery

Upto 5kg

9.25

 

5-26kg

9.85

 

26-30kg

12.95

 

30-55kg

18.95

 

55-100kg

35.95              

 

100-500kg

40.95

 

500-1000kg

45.95

 

1000kg+

50.95+

     
     

Big & Bulky Product Delivery

Upto 20kg

15.95

 

20-30kg

18.95

 

30-55kg

25.95

 

55-100kg

35.95

 

100kg-500kg

40.95

 

 500-1000kg

45.95 

 

1000kg+

120.95+

     

Wildflower Seed Delivery

Upto 20kg

5.95

 

20-30kg

7.95

 

30-55kg

10.95

 

55-100kg

15.95

 

100kg-500kg

20.95

 

500kg-1000kg

58.95

 

1000kg+

68.95

     

Ivy & Green Screen Delivery

 Qty 

 

 

Qty 1-8

80.95

 

8-16

60.95

 

16-24

50.95

 

24-32

40.95

 

32-40

30.95

 

40+

25.95

     

Wildflower Plug Plants

Qty 1+

6.95

     

Tildnet Windbreak & Mesh Products

Qty 1+

18.95

     

Green Roof Edging

Qty 1+

18.95

     

Sedum & Wildflower Matting 

Qty 1-8

65.95

 

8-16

55.95

 

16-24

50.95

 

24-32

40.95

 

32-40

30.95

 

40+

20.95

     

Pond Liners

Qty 1+

15.95

     
Terram Bodpave Qty 1-5 20
  5-40 50
  40+ 105
     
Plantbox Qty 1+ 6.95
     
Rainbird Products Upto 10kg 10.95
  10-30kg 18.95
  30-50kg 25.95
  50kg+ 45
     

 Zone Postcodes

England and Wales London Lower Scotland - Postcodes Highlands and Islands of Scotland- Postcodes Northern Ireland - Postcodes Isle of Man - Postcodes Isles Of Scilly - Postcodes Isles of Wight - Postcodes
All England and Wales Postcodes (excluding London) All London Postcodes AB10 AB31 BT IM TR21 PO30
    AB11 AB33    

TR22

PO31

    AB12 AB34     TR23 PO32
    AB13 AB35     TR24 PO33
    AB14 AB36     TR25 PO34
    AB15 AB37       PO35
    AB16 AB38       PO36
    AB21 AB45       PO37
    AB22 AB52       PO38
    AB23 AB53       PO39
    AB24 AB54       PO40
    AB25 AB55       PO41
    AB30 AB56        
    AB32 FK17        
    AB39 FK18        
    AB41 FK19        
    AB42 FK20        
    AB43 FK21        
    AB44 HS1        
    AB51 HS2        
    AB99 HS3        
    DD1 HS4        
    DD2 HS5        
    DD3 HS6        
    DD4 HS7        
    DD5 HS8        
    DD6 HS9        
    DD7 IV1        
    DD8 IV2        
    DD9 IV3        
    DD10 IV10        
    DD11 IV11        
    DG1 IV12        
    DG2 IV13        
    DG3 IV14        
    DG4 IV15        
    DG5 IV16        
    DG6 IV17        
    DG7 IV18        
    DG8 IV19        
    DG9 IV20        
    DG10 IV21        
    DG11 IV22        
    DG12 IV23        
    DG13 IV24        
    DG14 IV25        
    DG16 IV26        
    FK1 IV27        
    FK2 IV28        
    FK3 IV30        
    FK4 IV31        
    FK5 IV32        
    FK6 IV36        
    FK7 IV40        
    FK8 IV41        
    FK9 IV42        
    FK10 IV43        
    FK11 IV44        
    FK12 IV45        
    FK13 IV46        
    FK14 IV47        
    FK15 IV48        
    FK16 IV49        
    G1 IV51        
    G2 IV52        
    G3 IV53        
    G4 IV54        
    G5 IV55        
    G9 IV56        
    G11 IV99        
    G12 KA27        
    G13 KA28        
    G14 KW1        
    G15 KW2        
    G20 KW3        
    G21 KW5        
    G22 KW6        
    G23 KW7        
    G31 KW8        
    G32 KW9        
    G33 KW10        
    G34 KW11        
    G40 KW12        
    G41 KW13        
    G42 KW14        
    G43 KW15        
    G44 KW16        
    G45 KW17        
    G46 PA20        
    G51 PA21        
    G52 PA22        
    G53 PA23        
    G58 PA24        
    G60 PA25        
    G61 PA26        
    G62 PA27        
    G63 PA28        
    G64 PA29        
    G65 PA30        
    G66 PA31        
    G67 PA32        
    G68 PA33        
    G69 PA34        
    G70 PA35        
    G71 PA36        
    G72 PA37        
    G73 PA38        
    G74 PA41        
    G75 PA42        
    G76 PA43        
    G77 PA44        
    G78 PA45        
    G79 PA46        
    G81 PA47        
    G82 PA48        
    G83 PA49        
    G84 PA60        
    G90 PA61        
    KA1 PA62        
    KA2 PA63        
    KA3 PA64        
    KA4 PA65        
    KA5 PA66        
    KA6 PA67        
    KA7 PA68        
    KA8 PA69        
    KA9 PA70        
    KA10 PA71        
    KA11 PA72        
    KA12 PA73        
    KA13 PA74        
    KA14 PA75        
    KA15 PA76        
    KA16 PA77        
    KA17 PA78        
    KA18 PA80        
    KA19 PH17        
    KA20 PH18        
    KA21 PH19        
    KA22 PH20        
    KA23 PH21        
    KA24 PH22        
    KA25 PH23        
    KA26 PH24        
    KA29 PH25        
    KA30 PH26        
    PA1 PH30        
    PA2 PH31        
    PA3 PH32        
    PA4 PH33        
    PA5 PH34        
    PA6 PH35        
    PA7 PH36        
    PA8 PH37        
    PA9 PH38        
    PA10 PH39        
    PA11 PH40        
    PA12 PH41        
    PA13 PH42        
    PA14 PH43        
    PA15 PH44        
    PA16 PH49        
    PA17 PH50        
    PA18 ZE1        
    PA19 ZE2        
    TD1 ZE3        
    TD2          
    TD3          
    TD4          
    TD5          
    TD6          
    TD7          
    TD8          
    TD9          
    TD10          
    TD11          
    TD12          
    TD13          
    TD14          
    TD15